SMS Terms & Conditions
Service Overview:Magnus offers an SMS-based notification service designed for customer support and communication. Users who choose to opt in may receive messages such as recruitment updates, interview scheduling details, account notifications, service alerts, and support ticket updates directly on their mobile devices.
Sample Messages
- Sample 1 (Support): Magnus: Hello! We have received your support request related to your hosted Magnus service. A technician will be in touch shortly. Reply STOP to unsubscribe or HELP for assistance."
- Sample 2 (Recruitment): "Magnus: Thank you for your job application. We would like to arrange an interview—please share your availability. Reply STOP to opt out."
- Sample 3 (Customer Care): "Magnus: This message is an update regarding your support request. Reply STOP to unsubscribe or HELP for support."
Subscription Method
You can enroll in this service by updating your communication preferences within your account dashboard.
Message Delivery Frequency
The number of messages you receive may differ based on your application progress and support interactions. Typically, messages are sent only when there are relevant updates to your service or responses to your requests.
Charges & Fees
Standard message and data charges may apply. Please check with your mobile service provider for details regarding your SMS and data plan rates.
How to Unsubscribe
You may opt out of our SMS service at any time by replying STOP to any message you receive. After your request is processed, you will receive a confirmation text indicating that you have been unsubscribed. Once confirmed, you will no longer receive SMS messages from us.
Help & Support Instructions
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at us at ithelpdesk@magnustechnol.com or call us at +1 408-462-6774.
Carrier Responsibility Disclaimer
Mobile carriers are not responsible for any delays in delivery or failure of SMS messages.
Privacy & Non-Disclosure
We do not share, sell, or distribute mobile information to third parties or affiliates for marketing or promotional use. Additionally, SMS opt-in details and consent records are excluded from any sharing and remain strictly confidential with no third-party disclosure.